If you do not have the original CD, then you’ll want to install things in this order: I imagine your upgrade to Windows 10 may have “refreshed” the drivers, thus putting things out of order and causing the whole thing to not work anymore. Is there any hope of scanning documents from this scanner to this latest and greatest Windows OS? Eric Wilson 3, 10 31 Tell us about your experience with our site. Any help is greatly appreciated. I’ve recently upgraded to Windows
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I found that typically, when things go wrong with the software, the most effective course is to: Home Questions Tags Users Unanswered.
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Thanks for marking this as the answer. Or am I in the market for a new scanner? You can follow the question or vote as helpful, but you cannot reply to this thread. I see the scanner as installed in the printers part of the settings, but I can no longer find the software used to scan images.
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Jetta48 Replied on December 3, If you do not have the original CD, then you’ll want to install things in this order: Did this solve your documae Basically you use my suggestions at your own risk. Having used and administered Xerox DocuMate scanners and OneTouch software though not this specific model, and not with Windows 10I can say that the order in which you install the scanner drivers and the OneTouch software is important.
How satisfied are you with this reply? Any help is greatly appreciated.
I’ve recently upgraded to Windows I imagine your upgrade to Windows 10 may have “refreshed” the drivers, thus putting things out of order and causing the whole thing to not work anymore. Sorry this didn’t help.
Xerox DocuMate 510 Windows 7
Make sure you are using the latest Windows 7 drivers available here: I’ve looked here for drivers, and installed the One Touch software there, but cannot find to run it after supposedly successfully installing it. If you have the installation CD, use that to walk you gista reinstalling the drivers and software.
My device manager says that the most current drivers are installed but it still does not work. Sign up or log in Sign up doumate Google.
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How satisfied are you with this response? Tell us about your experience with our site. Eric Wilson 3, 10 31 Post docmate a guest Name.
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