Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software. Tried to change batteries, even downloaded drivers from your website, but nothing changes. Unfortunately, we do not offer global warranty on our products. Change the place where you use the mouse, test whether the frequency is affected by another device or not. Only if the model has a special function or Macro key setting is when you need to install the driver. If the problem is still the same, contact our customer support for assistance.
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I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. What can I do?
Genius Product Support – Micro Traveler LS
However, it cannot be turned on anymore. How is the Gold Competency Geniux Attained? Change the place where you use the mouse, test whether the frequency is affected by another device or not. Check if your device is a plug-n-play device or not.
You can log in into your Amazon account and generate a Amazon return label. The dongle, KB, and mouse require a code pairing process. How do I solve this? If you have any other questions, contact customer support for assistance.
Try to change the battery first.
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. We wouldn’t recommend this as a primary input device — because the size really does make using it for too long quite uncomfortable — but as a back up mouse this is a compact and convenient choice.
So small, in fact, that Genius could only fit one ‘l’ into the word ‘traveller’.
The mouse is 2. There is no driver for Mac OS X Tried to change batteries, even downloaded drivers from your website, but nothing changes. To achieve a Gold competency level, Solvusoft goes through extensive genlus analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value.
The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. How do I solve this? We appreciate your feedback for your Genius product user experience. The mouse is 2.
Solvusoft: Microsoft Gold Certified Company
If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.
If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. News Blog Facebook Twitter Newsletter. trsveler
The dongle, KB, and mouse require a code pairing process. Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use travelerr same frequency or a battery low problem will cause the receiver frequency to be affected.
The supported OS is always shown on the package. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and geniius use the same frequency or a battery low problem will cause the receiver frequency to be affected.
What is your global warranty on your products? This tool will download and update gwnius correct Genius Micro Traveler BT driver versions automatically, protecting you against installing the wrong Micro Traveler BT drivers. You can also try it on a different laptop or another USB port to exclude the battery low problem. Only Windows requires a driver to be installed.